Established in 1976, Hanco Rent A Car has grown to become one of Saudi Arabia’s premier vehicle rental and leasing companies. With its headquarters in Jeddah, Hanco has expanded its services across the Kingdom, offering a diverse fleet and a range of services to meet the evolving needs of its clientele.
A Brief History
Hanco began its journey in Alkhobar, Saudi Arabia, focusing on providing quality transportation solutions. In 1978, the company introduced its limousine service, catering to clients seeking luxury transportation. By 1994, Hanco had extended its operations beyond Saudi borders, establishing a presence in Bahrain. Over the decades, the company has received numerous international awards, solidifying its reputation as a leading land transport provider in the region.
Expansion and Growth
In 2007, the Bin Sulaiman Group acquired full ownership of Hanco, a move that accelerated the company’s growth. At the time of the acquisition, Hanco’s fleet had expanded from 2,000 to over 8,000 vehicles, and the company operated 84 branches, including a newly opened location in Rabigh to serve the King Abdullah Economic City.
Today, Hanco’s fleet comprises over 11,000 vehicles, supported by a network of 32 rental outlets, five regional offices, and ten workshop facilities across Saudi Arabia. This extensive infrastructure enables Hanco to provide comprehensive services, including car rentals, leasing, fleet management, and transportation solutions.
Diverse Fleet and Services
Hanco offers a wide range of vehicles to cater to various customer preferences and requirements. Their fleet includes sedans, SUVs, coupes, and limousines. As of 2015, the fleet featured models such as the Toyota Corolla, Toyota Camry, Toyota 4Runner, Audi A5 Cabriolet, Volkswagen Transporter shuttles, and Audi A8 limousines. All vehicles are from 2015 or newer, ensuring clients receive modern and reliable transportation options.
Beyond individual rentals, Hanco provides corporate leasing solutions, fleet management services, and heavy equipment leasing. Their commitment to quality service, transparency, and respect has made them a preferred partner for both national and multinational companies operating in the region.
Customer Experiences
Customer feedback on Hanco’s services has been mixed. Some clients have praised the company for prompt deposit refunds and satisfactory rental experiences. For instance, a customer noted a positive experience with a timely deposit refund after renting a car for a few days. However, others have reported challenges, including poor customer service, unprofessional behavior, and disputes over vehicle damages. One reviewer mentioned being charged for pre-existing damages and difficulties in reaching customer service.
Partnerships and Collaborations
Hanco has established strategic partnerships to enhance its service offerings. In 2012, the company signed an agreement with Abdul Latif Jameel (ALJ), a prominent automotive distributor in Saudi Arabia. This partnership aimed to strengthen Hanco’s fleet with a significant number of Toyota vehicles, reflecting the company’s commitment to providing reliable and high-quality cars to its customers.
Commitment to Excellence
Hanco’s dedication to excellence is evident in its continuous efforts to expand and improve its services. The company has been recognized in the MENA Travel Awards for several years and was listed among the top 100 fastest-growing Saudi companies, ranking 45th in 2009 and 11th in 2010. These accolades underscore Hanco’s commitment to quality operations and personalized customer service.
Looking Ahead
As of 2025, Hanco continues to adapt to the dynamic transportation landscape in Saudi Arabia and the broader Gulf region. The company is exploring opportunities to expand its services, including potential ventures into electric vehicle rentals and digital platforms to enhance customer convenience. Hanco’s enduring focus on quality, transparency, and customer satisfaction positions it well for future growth and success in the evolving automotive rental industry.
Conclusion
Hanco Rent A Car’s journey from a modest car rental service in Alkhobar to a leading transportation solutions provider in Saudi Arabia exemplifies its resilience and commitment to excellence. With a diverse fleet, comprehensive services, and a customer-centric approach, Hanco is poised to continue leading the vehicle rental industry in the region for years to come.
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