Muna Al Hashemi Batelco journey is a story of ambition, dedication, and groundbreaking leadership. Starting as a trainee engineer at Batelco, she worked her way up to become one of the most influential business leaders in the Gulf region. Her story is not just about professional growth—it is about shaping the future of Bahrain’s digital economy.
From the start, Muna’s passion for technology and innovation was evident. Her leadership has not only helped Batelco grow but has also influenced the wider telecom and tech industry across the Middle East.
From Trainee Engineer to Top Executive
Muna Al Hashemi joined Batelco in 1994, right after earning her degree in Electrical Engineering. She started her career as a trainee engineer, working behind the scenes on Bahrain’s growing telecom network.
Through hard work and a deep understanding of the company’s operations, Muna quickly moved up the ladder. Her technical background gave her a unique edge in decision-making. She understood both the technical side and the business side of the telecom industry.
By 2015, she became the CEO of Batelco, making history as one of the first Bahraini women to hold such a high position in the tech sector. Under her leadership, Batelco saw major transformations in both strategy and customer service.
Key Achievements at Batelco
Muna Al Hashemi’s leadership style is often described as bold and forward-thinking. During her time as CEO and beyond, she introduced many changes that pushed Batelco into the future. Some of her key achievements include:
1. Digital Transformation
Muna led Batelco’s move from traditional telecom services to a more digital-focused model. She invested in new technologies and services that helped customers stay connected in smarter, faster, and more secure ways.
2. Customer-Centric Culture
Under her leadership, Batelco improved its customer service experience. Muna made it a priority to listen to customer feedback and introduced several new platforms and apps for better communication.
3. Supporting Innovation
Muna was also a big supporter of innovation. She played a major role in launching Batelco’s Digital Business division, which focuses on cloud services, cybersecurity, and IT solutions. This helped Batelco compete with international tech companies.
A Role Model for Women in Tech
One of the most inspiring parts of Muna Al Hashemi’s journey is her role as a mentor and role model for women in the tech industry. She broke gender stereotypes by proving that women can lead, innovate, and succeed in male-dominated fields like telecom.
Muna often speaks at events and conferences, encouraging young women to pursue careers in STEM (Science, Technology, Engineering, and Mathematics). Her success story continues to inspire the next generation of female leaders in Bahrain and beyond.
Leading Beyond Batelco
After her time as CEO, Muna didn’t stop making an impact. She was appointed Deputy Group CEO of Beyon, Batelco’s parent company. This new role allowed her to oversee the group’s operations across multiple countries and business segments.
Under her guidance, Beyon focused on expanding its digital services and entering new markets. Muna played a critical role in partnerships, mergers, and strategic decisions that shaped the group’s future.
She also continued her commitment to innovation, pushing for investment in emerging tech areas like Artificial Intelligence (AI), 5G, and Internet of Things (IoT).
Awards and Recognition
Muna Al Hashemi has received many awards for her work, both regionally and internationally. These honors recognize her leadership, innovation, and dedication to developing Bahrain’s telecom industry.
Some notable achievements include:
- Listed among the Forbes Middle East’s Most Powerful Arab Women
- Telecom Leader of the Year Award (various years)
- Recognized by regional and global publications for business excellence
These awards are not just personal wins—they also highlight Bahrain’s growing role in the global tech industry.
Muna’s Vision for the Future
In interviews and public speeches, Muna often talks about the future of telecom and digital services. She believes that companies need to evolve constantly and embrace change.
Her vision includes:
- Building smarter, more connected cities.
- Supporting tech startups and youth innovation.
- Investing in digital education and training for future leaders.
Muna’s goals go beyond business—she wants to help shape a society where technology creates opportunities for everyone.
Why Muna Al Hashemi Batelco Story Matters
The story of Muna Al Hashemi Batelco leadership is more than just corporate success. It’s a story about breaking barriers, leading with courage, and creating real change.
She proved that leadership is not about titles—it’s about vision, action, and impact. Through her work at Batelco and Beyon, Muna has helped position Bahrain as a regional leader in tech and innovation.
Her legacy is a powerful reminder that with hard work and bold thinking, anything is possible.
Conclusion: A Legacy of Leadership and Innovation
Muna Al Hashemi continues to be a trailblazer in Bahrain’s business world. From her early days as an engineer to leading a major telecom company, her journey is a testament to what women can achieve in the tech industry.
With her influence still growing, Muna is not just a leader—she is a symbol of progress for Bahrain and a role model for the entire region.
Her journey teaches us that true leadership lies in driving change, embracing innovation, and uplifting others along the way.
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